Merchant Application Processor & Merchant Support Specialist

Merchant Application Processor & Merchant Support Specialist

We’re hiring an experienced Merchant Application Processor & Support Specialist to support daily payments operations.

This role focuses on processing merchant applications, supporting merchants post-boarding, and working inside common merchant services systems. You’ll handle documentation, follow up on approvals, troubleshoot issues, and communicate clearly with internal teams and merchants.

Responsibilities

Process merchant applications accurately and efficiently

Work with POS systems, gateways, and CRMs

Communicate clearly via email, phone, and video tools

Review underwriting documents and ensure completeness

Support merchants with onboarding and account-related questions

Requirements

2+ years in merchant services or payments operations

Experience processing merchant applications

Comfortable using Zoom, Google Meet, and Loom

Strong communication and attention to detail

Familiarity with systems like Dejavoo, Clover, gateways, or CRMs

This is a remote role for candidates with real-world payments experience.

We’re hiring an experienced Merchant Application Processor & Support Specialist to support daily payments operations.

This role focuses on processing merchant applications, supporting merchants post-boarding, and working inside common merchant services systems. You’ll handle documentation, follow up on approvals, troubleshoot issues, and communicate clearly with internal teams and merchants.

Responsibilities

Process merchant applications accurately and efficiently

Work with POS systems, gateways, and CRMs

Communicate clearly via email, phone, and video tools

Review underwriting documents and ensure completeness

Support merchants with onboarding and account-related questions

Requirements

2+ years in merchant services or payments operations

Experience processing merchant applications

Comfortable using Zoom, Google Meet, and Loom

Strong communication and attention to detail

Familiarity with systems like Dejavoo, Clover, gateways, or CRMs

This is a remote role for candidates with real-world payments experience.

Join a payments-focused operations team where accuracy, speed, and real merchant services experience matter. You’ll be working hands-on with applications, systems, and merchant support — not entry-level busywork.

If you’ve processed merchant accounts before and are comfortable using modern tools, this role is built for you.

Join a payments-focused operations team where accuracy, speed, and real merchant services experience matter. You’ll be working hands-on with applications, systems, and merchant support — not entry-level busywork.

If you’ve processed merchant accounts before and are comfortable using modern tools, this role is built for you.